Frequently asked questions
Can I cancel anytime?
Yes, you can cancel your subscription at any time with no extra fees and no commitment.
What currency are prices in?
Prices are in EUR. Payment is available via Orange Money (FCFA, fixed rate) or PayPal (credit card, EUR). Contact sales@sunucybersecurity.com for any question.
Is there a trial period?
Yes, a 7-day free trial is available on the SunuEssential plan. Contact sales@sunucybersecurity.com to activate it manually.
Is the free plan really free?
Yes, the free plan is available forever with 1 quick scan per day and a PDF report included. No credit card required.
Can I scan targets I don't own?
No, SunuCyberSecurity is reserved for testing your own infrastructure. Any unauthorized use against third-party systems is strictly forbidden and remains your responsibility.
How long does a scan take?
A quick scan takes 2 to 5 minutes. A full scan can take 10 to 30 minutes depending on the target and the number of open ports.
Are PDF reports included in every plan?
Yes, the basic PDF report is available on every plan, including the free plan. SunuEssential and SunuAdvanced include full, customized reports.
How do I contact support?
By email at sales@sunucybersecurity.com or via the contact form. SunuAdvanced and SunuElite plans get 24/7 dedicated support.
Is my data secure?
Yes, all your data is encrypted and hosted on secure servers in Europe. We never share your scan results with third parties.
Another question?
Our SunuAssistant is available in the bottom right corner of every page to instantly answer your questions about our services and pricing.